Im reaching out to you guys 1 last time.. Its been about 16 months since Stake.com required me to do a new roundt of KYC. I complied and sent them everthing, expecting it all to be good.
Out of the blue they denied my KYC documents and closed my account.. It has 17000 USD in it. Ive only uploaded what they asked me for, and i have nothing to hide.. I have tried to contact them trough mail, but they are not responding.
Ive raised the problem with their licenseholder, but they have not responded in 12 months.
Is there anything anyone can do? Ive only bet on large sportsmarkets, and provided real documents proving im me. Its a large sum of money for them to just confiscate for, atleast to me no real reason..
Any help to re-open my case and account would be greatly appreciated.