Still haven't received the money a deposited 1 month ago! Received an email 8 days ago saying "it arrived without a reference" (even if it had) and that "payments team will be working on this for you". Still haven't heard of support since then and still haven't my money...

Ticket #1155686

PS : how do I do if I want to buy less than 30 ripples at the time?

Hi, I've made a deposit on the 12-15-17 almost a month ago and still no money on my account! Could someone help?
Ticket N° 1155686