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Showing 4 of 4 results by TreeHippie
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Board Hardware wallets
Re: Confirmed BTC transaction not showing up on Ledger wallet? Help?
by
TreeHippie
on 21/06/2019, 04:54:31 UTC
When I go on my ledger live and go to my "last operations" it shows as received and that it has been confirmed in green.. However I do not see that BTC in which I had sent in my balances.. So what the hell is this..I am confused.. Huh Huh Huh
do a quick check of your receiving address balance on a blockchain explorer,
see if it has been confirmed and has correct balance amount as you expected
if there is an outgoing transaction after that incoming, your pc may have been compromised

Brother, there is no outgoing transaction after the incoming.. When I type in that BTC address (the BTC address in which I sent the .9 BTC to) onto blockchain.info it only shows 1 incoming transaction and it is green. I see no reds..

What the hell is this you guys!? I swear this is weird.
Post
Topic
Board Hardware wallets
Re: Confirmed BTC transaction not showing up on Ledger wallet? Help?
by
TreeHippie
on 21/06/2019, 04:47:52 UTC
I don't know if it could help but is your Ledger updated? There has been an update recently. So could that help to fix the problem? Update and do as @Lucius said above.
Also check the status page there is a problem resulting in showing incorrect balance which can happen when nodes are down

I did update and nothing..Whenever ledger has a new update I immediately do it.
Post
Topic
Board Hardware wallets
Re: Confirmed BTC transaction not showing up on Ledger wallet? Help?
by
TreeHippie
on 20/06/2019, 18:22:03 UTC
What is important that there is a transaction confirmation in Ledger Live, so you send it to correct address and it is in your wallet. Sometimes Ledger Live is have problem with displaying the incorrect balance, and this can be related to application cache. In order to fix that you need to clear cache and resync for data by doing this steps in Ledger Live :

-Click on Settings.
-Click the Help tab.
-Click the Clear button to clear the cache.
-Click Confirm after reading the instructions. The application will then reopen to your dashboard.
-Once Ledger Live is synchronized, your balance should be correct.

More info : https://support.ledger.com/hc/en-us/articles/360007412333-Fix-an-incorrect-balance

I did this about 10 times already and its still not showing..
Post
Topic
Board Bitcoin Discussion
Topic OP
Confirmed BTC transaction not showing up on Ledger wallet? Help?
by
TreeHippie
on 20/06/2019, 04:31:40 UTC
Hey guys and gals. I ran into a problem and its quite freaking me out.. I was hoping you smart tech people can help me out with this situation..

So I sent just under a BTC (.9 something) to my ledger live wallet from Electrum desktop wallet and its not showing up.. I remember the moment of when I sent it, it showed up instantly on my ledger wallet that there was incoming BTC on the way (unconfirmed). So I said okay time to go to sleep. I wake up the next day and after work I decided to check up on my ledger wallet and see how its doing.. Then I do not see the BTC in which I had sent yesterday.. When I go on my ledger live and go to my "last operations" it shows as received and that it has been confirmed in green.. However I do not see that BTC in which I had sent in my balances.. So what the hell is this..I am confused.. Huh Huh Huh

Please anyone out there that can possibly help I really would appreciate it.