Something needs to be done about Poloniex encrypting payload ids, they're wasting insane amounts of our time for an unnecessary issue they're creating that is entirely outside of our control.
I've had to manually credit more than 20 PASC deposits from Poloniex with encrypted payload ids just today.
Users aren't willing to install the wallet themselves so they can ensure they deposit with the correct unencrypted payload id, and expect us to repeatedly manually intervene to credit their deposits from Poloniex that they KNOW wont be picked up by the deposit service because of their previous support tickets.
We can't justify continuing to spend so many of our already limited support hours on an issue another exchange is creating, so either Poloniex stops encrypting payload ids or Cryptopia delists PASC.