I’ve tried contacting support 3 times and never got a response so I am trying here.
I have been having issues with one of my standard miners. One of my standard miners keeps going inactive. When I go to check it out, it is cool to touch and the power switch light is off while the switch is in the on position. If I gently touch the switch (still in the on position), it clicks and the light comes back on. However, I do have to turn off my three miners to get it active again. Then it only stays active for a short time. It has gotten to the point that it is now unusable and unplugged.