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Showing 7 of 7 results by Vince_120
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Board Exchanges
Re: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH
by
Vince_120
on 25/12/2017, 17:46:59 UTC
Hi,
I lost my password and master key and when i try to reset it it's say :
"The reset information given does not match our records or the reset expired." and now my Account temporarily disabled.
I've just open a request ticket
if someone of Kraken's was around here and can helpme, it would be wonderful.
Thanks a lot guys.
Post
Topic
Board Exchanges
Re: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH
by
Vince_120
on 25/10/2017, 13:04:14 UTC
Totscha, kraken-elizabeth and Suki, again,  thanks a lot, it's ok the money is here on my balance, it's wonderfull.
Was solve so fast.
Big up to Kraken's support ! Smiley
And sorry for my mystake.
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Topic
Board Exchanges
Re: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH
by
Vince_120
on 25/10/2017, 11:42:32 UTC
Hi,
I forgot or missed to put in the good place my Kraken's Reference code when i did my last wire bank transfert the October, 16.
I've just open a request ticket...
Somebody know how long should it take to that they solve my mystake ?
Or again better, if someone of Kraken's was around here and can helpme, it would be wonderful of course.
Thanks a lot guys.

Hello Vince_120,

We are working on resolving tickets as fast as we can.

If you like you can escalate your ticket here, to get a higher priority: https://bitcointalk.org/index.php?topic=290799.msg21354866#msg21354866

Hi kraken-elizabeth,

Thanks a lot for the link Smiley
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Topic
Board Exchanges
Re: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH
by
Vince_120
on 25/10/2017, 11:33:39 UTC
Hi,
I forgot or missed to put in the good place my Kraken's Reference code when i did my last wire bank transfert the October, 16.
I've just open a request ticket...
Somebody know how long should it take to that they solve my mystake ?
Or again better, if someone of Kraken's was around here and can helpme, it would be wonderful of course.
Thanks a lot guys.




Login to your account. It's right there on the deposit page...

Hi Totcsha,
Sorry i don't understand what you meen...
Kraken's support didn't respond to me.

Post
Topic
Board Échanges
Re: Oublie de mettre la éférence pour mon dernier virement Kraken et CCP débité
by
Vince_120
on 25/10/2017, 07:22:26 UTC
Cool !
Merci beaucoup pour ta réponse rassurante.
J'espère que ça va aller vite.
Post
Topic
Board Exchanges
Re: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH
by
Vince_120
on 25/10/2017, 02:04:54 UTC
Hi,
I forgot or missed to put in the good place my Kraken's Reference code when i did my last wire bank transfert the October, 16.
I've just open a request ticket...
Somebody know how long should it take to that they solve my mystake ?
Or again better, if someone of Kraken's was around here and can helpme, it would be wonderful of course.
Thanks a lot guys.


Post
Topic
Board Échanges
Oublie de mettre la éférence pour mon dernier virement Kraken et CCP débité
by
Vince_120
on 25/10/2017, 00:33:59 UTC
Bonjour,
Bon je sais pas ce que j'ai foutu mais j'étais sure et certain de l'avoir mis.
D'habitude je fais les virements depuis le site de la poste et la dernière fois je l'ai fait depuis l'appli de mon telephone et après vérification dans l'historique des virements je vois qu'il manque bien la référence pour le dernier virement.
J'ai ouvert un ticket au support, rassurez moi ils vont juste faire une vérification et c'est bon ?