It seems to me that this is of course through the dibs,as imagine for a moment that is not always convenient,or even have the opportunity to take a video call,or just do not see it,so that the very simple and normal, when applied documents,and it gave the most effect,as the account was checked,and the robots were removed,and people are not so many problems,but in my experience I will say that because of KYC he lost enough tokens,as during I did not see what you need to pass KYC and missed it