There is a new ticket support system in place now that has increased ticket response time.

Great news! More innovations from the team behind YoCoin.

YoCoin holders in the US, Canada, and the UK can now use YoCoin to pay their bills! Any regular bill that can be paid with a credit card, SWIFT, or ACH, can now be paid using YoCoin. http://yobills.co/ - More countries coming soon, too!

YoCoin has been getting a lot of press coverage recently. In case anyone missed it, here are some of the most recent news releases:

MarketWatch: http://www.marketwatch.com/story/yocoin-transforms-into-an-ethereum-based-cryptocurrency-asset-with-smart-contract-applications-2016-08-24

Econotimes.com: http://www.econotimes.com/YoCoin-adds-smart-contract-applications-becomes-Ethereum-based-digital-currency-265920

Yahoo Finance: http://finance.yahoo.com/news/yocoin-transforms-ethereum-based-cryptocurrency-174000323.html

Yahoo Singapore: https://sg.finance.yahoo.com/news/yocoin-transforms-ethereum-based-cryptocurrency-174000323.html

Digital Journal: http://www.digitaljournal.com/pr/3049447

The Street: https://www.thestreet.com/story/13684365/1/yocoin-transforms-into-an-ethereum-based-cryptocurrency-asset-with-smart-contract-applications.html

Money News: http://news.money.ca/2016/08/24/yocoin-transforms-into-an-ethereum-based-cryptocurrency-asset-with-smart-contract-applications/

UK Investor Network: https://www.ukinvestornetwork.com/yocoin-transforms-into-an-ethereum-based-cryptocurrency-asset-with-smart-contract-applications/

Investorsbuz: http://investorsbuz.com/2016/08/24/yocoin-transforms-ethereum-based-cryptocurrency-asset-smart-contract-applications/

FXInter: https://www.fxinter.net/en/free-realtime-forex-news.aspx?ID=170559&direct=YoCoin+Transforms+into+an+Ethereum+Based+Cryptocurrency+Asset+with+Smart+Contract+Applications

StreetInsider: http://www.streetinsider.com/Press+Releases/YoCoin+Transforms+Into+an+Ethereum+Based+Cryptocurrency+Asset+With+Smart+Contract+Applications/11969114.html

Forward Geek: http://www.forwardgeek.com/article/YoCoin-Transforms-Into-an-Ethereum-Based-Cryptocurrency-Asset-With-Smart-Contract-Applications-20160824

Bitcoinist: http://bitcoinist.net/yocoin-ethereum-smart-contracts/

CriptoNoticias: http://criptonoticias.com/aplicaciones/yocoin-transforma-activo-criptomoneda-basado-ethereum-aplicaciones-contratos-inteligentes/#axzz4IqX3qq4n

Bitcoin News Brasil: https://www.bitcoinnews.com.br/altcoins/criptomoeda-yocoin-se-transforma-em-um-ativo-baseado-na-ethereum-com-aplicativos-de-contratos-inteligentes/

Bitcoin News Arabia: http://bitcoinnewsarabia.com/yocoin-transforms-ethereum-based-cryptocurrency-asset-smart-contract-applications/

Bitcoin News Latin America: http://bitcoinnewses.com/bitcoinespanol/yocoin-se-transforma-en-un-activo-criptomoneda-basado-en-ethereum-con-aplicaciones-de-contratos-inteligentes/

Bitcoin News Indo: http://bitcoinnewsindo.com/yocoin-bertransformasi-menjadi-ethereum-yang-berbasis-cryptocurrency-asset-dengan-aplikasi-smart-kontrak/

AllCoinsNews: http://allcoinsnews.com/2016/08/25/yocoin-switches-to-ethereum-adds-smart-contract-applications/

ETHNews: http://www.ethnews.com/yocoin-ethereum-based-cryptocurrency

Bitcoingg: http://www.bitcoingg.com/yocoin-ethereum-based-asset-smart-contracts/

NewsBTC: http://www.newsbtc.com/2016/08/24/yocoin-transforms-ethereum-based-cryptocurrency-asset-smart-contract-applications/

Bitcoin Warrior: http://www.bitcoinwarrior.net/2016/08/yocoin-transforms-into-an-ethereum-based-cryptocurrency-asset-with-smart-contract-applications/

The Bitcoin News: http://thebitcoinnews.com/yocoin-transforms-into-an-ethereum-based-cryptocurrency-asset-with-smart-contract-applications-2/

CoinSpeaker: http://www.coinspeaker.com/2016/08/24/yocoin-transforms-ethereum-based-cryptocurrency-asset-smart-contract-applications/

BitcoinsChannel: http://bitcoinschannel.com/yocoin-transforms-into-an-ethereum-based-cryptocurrency-asset-with-smart-contract-applications/

AltCoinsNews: http://www.altcoinsnews.com/yocoin-transforms-into-an-ethereum-based-cryptocurrency-asset-with-smart-contract-applications/

Daily Satoshi: http://dailysatoshi.com/yocoin-transforms-into-an-ethereum-based-cryptocurrency-asset-with-smart-contract-applications/

NXTER magazine: https://nxter.org/yocoin-transforms-into-an-ethereum-based-cryptocurrency-asset-with-smart-contract-applications/

ABITCO.IN: http://abitco.in/yocoin-transforms-into-an-ethereum-based-cryptocurrency-asset-with-smart-contract-applications/

CryptoCoin Updates: http://www.cryptocoinupdates.com/yocoin-transforms-into-an-ethereum-based-cryptocurrency-asset-with-smart-contract-applications/

Bitcoin Wiki: http://bitcoinwiki.co/yocoin-transforms-into-an-ethereum-based-cryptocurrency-asset-with-smart-contract-applications/

Helena Bitcoin Mining: http://www.helenabitcoinmining.com/2016/08/24/yocoin-transforms-into-an-ethereum-based-cryptocurrency-asset-with-smart-contract-applications/

Bitcoin Isle: http://www.bitcoinisle.com/2016/08/24/yocoin-transforms-into-an-ethereum-based-cryptocurrency-asset-with-smart-contract-applications/

The CryptoGolds: http://cryptogolds.com/yocoin-transforms-into-an-ethereum-based-cryptocurrency-asset-with-smart-contract-applications/

Need Bitcoin: http://need-bitcoin.com/yocoin-transforms-into-an-ethereum-based-cryptocurrency-asset-with-smart-contract-applications/

SeekingAlpha: http://seekingalpha.com/pr/16586527-yocoin-transforms-ethereum-based-cryptocurrency-asset-smart-contract-applications

International Business Times: http://markets.financialcontent.com/ibtimes/news/read?GUID=32724642

You're going to need to email support to see if they can help you. There was a specific window of time to send old coins to be swapped and it was heavily announced everywhere. If you missed the opportunity, you will need to email support to see if they can help.

Exchange swaps will be investigated shortly, as direct swaps are completed. The team behind the scenes is working hard to get everyone taken care of, but it’s no small feat. Everyone’s patience is greatly appreciated.

I believe all swaps will be fulfilled by this weekend.

There was a webwallet issue that caused some of the delay, in addition to the number of swaps, but it’s my understanding this issue has been solved and swaps are in process and being completed as we speak.

Not sure exactly what you are asking. Can you clarify?

Due to the number of requests, they are delayed more than expected but processing as time allows.

Glad you got this taken care of. Thank you for your patience.

The YoCoin team is understandably busy with all of the swap requests and are handling them as quickly as possible. If you haven't received your swap yet, you will very soon. Thanks for your patience everyone