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Showing 7 of 7 results by abbath
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Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
abbath
on 21/02/2013, 01:31:47 UTC
Just got my failed order resolved, although it took longer than it should have, I am happy that I did receive a refund for the fee.
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Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
abbath
on 05/02/2013, 00:24:41 UTC
I've been waiting almost 2 weeks for this order to be fixed 7661b00f-bb53-4efe-b694-3d4daacc5461  Huh
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Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
abbath
on 25/01/2013, 15:27:32 UTC
Hey Yankee, I messaged you a week ago about this order failure, order ID 7661b00f-bb53-4efe-b694-3d4daacc5461 and you said it was processed, yet I still haven't received an email, also a second order failure, 02a338ed-dd66-446a-97cd-e66ad401e59e, which I tried to alert support about a couple days ago and have not heard anything.
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Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
abbath
on 18/01/2013, 01:19:39 UTC
I tried to place in order using Dwolla and the verification failed.  I contacted support 3 days ago, Rachel forwarded the order info to tech support and I am still waiting.
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Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
abbath
on 05/12/2012, 06:02:46 UTC
I attempted to convert money from my Dwolla account to email catapult and the verification failed so I contacted support and they said they were working on it, the problem is this was about 5 days ago and the problem still has not been resolved.  I sent them an email 3 days ago to ask them for an update and have not received a response.
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Topic
Board Beginners & Help
Re: Bitinstant issue
by
abbath
on 05/12/2012, 06:01:00 UTC
Ah my mistake, will post on that thread
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Topic
Board Beginners & Help
Topic OP
Bitinstant issue
by
abbath
on 05/12/2012, 05:52:34 UTC
I attempted to convert money from my Dwolla account to email catapult and the verification failed so I contacted support and they said they were working on it, the problem is this was about 5 days ago and the problem still has not been resolved.  I sent them an email 3 days ago to ask them for an update and have not received a response.  I was hoping to maybe get attention from yankee in order to resolve this.