Hello,
Also I have just had the questionnaire whereas that made more one year that I am on their premises, but I never asked withdrawals in FIAT, only for withdrawals in bitcoin.
I make transfers of my 2 French bank accounts towards the bank of bistamps, and after I withdraw the bitcoins on my different addresses bitcoin, I resell the bitcoins on other platform of exchange, I make arbitration or speculation or sale purchase and here what sent to me like questionnaire.
Did I already provide my passport of high-resolution, my raised banking identities, why they still want this information?
If you can help me to answer the questions thank you.
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xxxxxx xxxxxx
23.2.2015 10:03:09
Dear xxxxxx,
We received your deposit transfer and have instructed our payment department to further process it. You will receive an e-mail notification as soon as the funds are added to your Bitstamp account.
However, as your deposit meets some of our volume and frequency thresholds, we kindly ask you to please help us better understand the nature of your relationship with Bitstamp. In order to do so, we are starting this additional KYC (know your customer) procedure which we must successfully complete before we are able to further process any of your future transfers.
We kindly ask you to send us a high resolution double page image of your international passport and answer the following KYC questionnaire:
1. How did you learn about Bitcoin?
2. What is the purpose of your trading on Bitstamp? Please describe in as much detail as possible how you intend to use your trading account.
3. Which banks do you intend to use? Please provide the complete addresses and SWIFT codes.
4. Estimated amount that you would be depositing/withdrawing to/from your Bitstamp account per month (in USD and BTC)?
5. What type of trading will you conduct? Buying/selling/both? Estimated trade volume per month?
6. What are your future plans and activities planned on our exchange?
If you have any questions in the meantime, please feel free to ask.
Thank you for your cooperation and we look forward to your reply.
Best regards,
xxxxxx xxxxxx