An email from them about why they can't fulfill their orders
"We apologize for the delay in fulfilling your orders.
The ongoing chaos in the US, with several banks collapsing, is having significant impacts on the global crypto market.
As a result, delays in the trading and supply of cryptocurrencies are being experienced.
We are actively monitoring the situation, and once your order is completed, you will receive an automated email notification.
We appreciate your patience during these challenging times.
Regards,"