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Quote from: polente on December 13, 2017, 07:09:08 PM

Quote from: polente on December 12, 2017, 04:04:13 PM

I've told that Lykke is one of the fastest exchanges/wallets out and i've decided to give it a try. So, i bought some ETH yesterday. My ETH is visible on my wallet but in the transaction details, it says "in process". It's been more than 30 hours but still no progress. Also they're not responding my mails, they're just sending auto-replies.

I'll be posting updates here to inform new comers and potential Lykke users.

TLDR; Still waiting to have ETHs that i bought.

I'll continue to update here for every 24 hours, so people can follow up progress.

It's been more than 54 hours since i've bought some ETH by selling (giving) USD. USD transaction settled up immediately to the Lykke system but ETH transaction to my exchange wallet seems "in process" since then. (Yes, 54 hours)

Thanks to mtnsaa, helped me to speed up support by contacting support team and they have sent an email that says basically "Dev team will resolve your issue". Actually i was trying to have an idea about how fast Lykke resolves transactions, now i have more than just an idea.

Same problem here. I bought some BTC, and status stucked in process. Not responding my mails, i couldn't do any exchange with my asset. I wrote in Telegram but it didn't change anything. I think it's not too hard to approve it manuel. Why this process taking too long and can anyone solve my problem?