they paid

I've been waiting for 60 hours. No one says what's wrong. They just said to wait. Is that normal?

ID 9dd67755-9d4a-4750-bae7-06c040ed49d7

Thank you for patiently waiting, I'd like to inform you that this pending transaction has been escalated already to our related team. However, at this moment we haven't received any response from them. No worries, I will keep an eye on this ticket to make sure that I'll keep sending updates to them in order to expedite the process. I know how frustrating this sounds to you. Rest assured, once I get any word from our team, I will notify you through your registered email immediately. In the meantime, is there anything else I can help you with?
5:08 pm


I'm still waiting for the withdrawal

I made a withdrawal request. Pending. I've been waiting for 24 hours already.