Dear users, Please note that we had to reject the payments that were stuck due to the slower payment processing by our payment service provider. As they appeared overwhelmed with the requests, processing of payments got slower. We understand your concerns about money and we also understand that it is unethical to let your funds get stuck, we have made a decision to turn all payments back to users' accounts. We understand that it has caused inconvenience to you, but we are determined to ensure the safety of your funds. And while we know that you need to have access to your money, we have turned them back to your CEX.IO accounts so that you were able to withdraw them using another method.
What about VISA/MASTERCARD withdrawals, are there any problems with those methods?
For anyone who's used Cex.io or is currently dealing with them. Do you think they will pay back all the deposits and withdrawals that people are still waiting for? Some people have been waiting for almost 8 weeks!
It is really strange seeing all this accusations against cex.io, I had problems with them in the past but they were always solved in a reasonable timeframe. I am still using them to move a lot of money and everything seems fine.
Post
Topic
BoardScam Accusations
Re: Yobit Scam withholding 10BTC
by
algert
on 22/01/2018, 03:26:44 UTC
Not much you can do at this point. I have an open ticket since september for an account issue and they still didnt answer. I hope your issue gets resolved, 10btc, that is a lot...