Wanted to update. My account just got reenable. Took awhile but finally have it enabled again.
Yes if you could share any information about your situation, days passed, support ticket approx. number (don't have to give any personal details), country of origin that would help us all I would think. Thanks for posting though it is good to hear at least 1 person has had their account re-enabled so far. Just a few thousand more to go
I had two tickets open. One for enhanced verification and the other for the disabled account. I'm in the U.S. The enhanced verification took about at least 3-4 days until they got back to me. The disabled account it took about a week. Overall they responded and was happy with their support. I had to take a picture with paper word bittrex and date along with government identification.
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BoardExchanges
Re: [ANN] Bittrex - Next generation exchange (btc/ltc/eac/ppc/rdd/ftc/and more)
Has ANYONE who had their account disabled actually had their account renabled? I don't see anyone here posting that their account was back online after this fiasco.
This is a very good question. I've been following the thread about the locked accounts and there's been plenty of posts about locked accounts but I've not seen a single one where someone has had there account unlocked - or did I miss it ? BTW , I just move my BTC from Bittrex to HitBTC as they say they will definately honour the Bitcoin Gold fork, whareas Bittrex say they 'might', or words to that effect.
If anyone sees any posts of people having their accounts re-enabled here or social media please keep us updated and I will do the same. There are thousands of people with locked accounts still for over a week now with no resolution or real explanation. I am wondering if they are working through the queue or just decided to 'sweep the issue under the rug'. If a popular youtuber had this happen to him/her I am sure this would be news but since its just thousands of nobody's, no one really cares and just wants to move on and pretend like this exchange is perfectly fine.
Wanted to update. My account just got reenable. Took awhile but finally have it enabled again.
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BoardExchanges
Re: Bittrex Disabled Accounts - did your account get disabled?
What I don't understand is why they allow deposits before disablements. I'm sure for most of the cases they can already know which users are going to be disabled even before they deposit.
So they can hold people's coins hostage and essentially blackmail them for their personal information.
I`m blocked about 6 days ago - no response from support. Try`d enchanced verification - until now nothing happens. Made request to close my account - i will write later what came out of it
I only got response for enhanced verification. I'm stuck with the account being disabled. Been 7 days now.
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BoardExchanges
Re: Bittrex / Locking up my money and Isn't answering me
by
asdf122345
on 21/10/2017, 01:07:27 UTC
Your not the only one. They did respond to me regarding to upgrading the enhanced verification account, but failed to respond to me regarding the disabled account. Definitely fishy.
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BoardExchanges
Re: [ANN] Bittrex - Next generation exchange (btc/ltc/eac/ppc/rdd/ftc/and more)
Mine is still disable after a week It still shows enhanced with 100 BTC daily limit 😫😫
I am in the same boat, I am enhanced now but with disabled account.
I wonder how everyone sent their 3 item photo to Bittrex? Did you just reply to the support email ticket and attached a photo of your face/ID/Bittrex note? How long from your photo being sent did you have to wait for your account to be enabled? Did Bittrex inform you that your account was re-enabled or did you just have to manually check over and over by logging in?
Yea I'm enhanced as well. Now only issue is the disabled part. Waiting for support to respond. I assume they fix the enhanced verification?
Ok now it has happened to my account. Bittrex asked for basic verification and then suggested that I go under the enhanced verification process. Happily I did to get it done. Then like some of you, I'm having the same problem. Something went wrong with processing of documents and the site told me to submit them again, but with no way to resubmit them.
I already emailed support. I expect its going to be long wait but I will post any progress in my experience so if it happens again to someone else, this thread will hopefully be helpful to them.
I'm in the same situation as you. Account disabled and waiting for support. Going to be a long wait.
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BoardExchanges
Re: [ANN] Bittrex - Next generation exchange (btc/ltc/eac/ppc/rdd/ftc/and more)
Just tried to get "Enhanced" on Bittrex, uploaded clear pics but got rejected and asked to resubmit.
I followed the guidelines so this seems sketchy to me.
I will give it another try at some point, but for now, no more trading on Bittrex for me.
Tried same thing several times, no joy. System stopped allowing me to make requests, very odd...
Were you able to try "enhanced verification" multiple times? I was able to try only once, and now it says "There was an error processing. Please reload the page", but after reloading the page, it just goes back to "we could not match you against public records"
Same problem here... seems like their verification system is overloaded.. WTF!!!
Same here. I submitted a support ticket... hopefully they respond within a few days...
I checked and found out that most of the people that complain about their account been disabled are from Asia and you know bittrex is based in LasVegas,US. What I think is that there is something affecting there Asia side of customer and I think you wait and if the problem persist contact the US Securities Exchange Commission (SEC)
Well I'm from the US and they disable my account for no reason.
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BoardSpeculation
Re: Bitcoin Back to 5000 Dollars ?
by
asdf122345
on 09/10/2017, 18:57:01 UTC
Possible it hits 6k this month. Possible it may hit 30k in december.