Also, clients would be monitoring of their miners from the pool, when we noticed some of the machines are not connected/offline, how do we let you know and what would be the response time? Do we need to tell you exactly which machine it is? I don't think any pool can identify individual miners.
Also Mongolia happens to have sandstorm from time to time, how are you handling this?
Do we configure the machines before shipping to you? Or will you configure it for us when you received it?