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Showing 20 of 26 results by bftst3
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
Im glad to hear that progress is being made. But i still have yet to receive funds in my Mt.Gox account and my support ticket nunber is 9053 an i know my payment was confirmed an no information was wrong. Has anyone that used a Mt.Gox account for their funds to be sent there gotten their funds yet?
My tix was 9071 so you were obviously ahead of me
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
Does anyone know how the bit market works? I usually get coin and spend it, but if the market will increase with people rushing to by coin, will that drive the price of coin up?
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
Again folks, stop whining.
Just successfully completed a payment by going through my account, paying via zipzap (moneygram), and I'm trading with the cash already in Gox. Previous transaction still pending, but if they wanted to screw me would they be processing my payment just now?
No.
Let them do their jobs, nobody is losing their money. Too many whiners in this community who are ready to throw the towel in every time a decent company has a reasonable delay.
Just successfully completed a payment by going through my account, paying via zipzap (moneygram), and I'm trading with the cash already in Gox. Previous transaction still pending, but if they wanted to screw me would they be processing my payment just now?
No.
Let them do their jobs, nobody is losing their money. Too many whiners in this community who are ready to throw the towel in every time a decent company has a reasonable delay.
My lastest order processed by the time i got to the car. Btc was spendable. Fastest ever since ive been using them.
Im not worried at all about my pending backlogged order. I dont spend my last dime on btc. I have real money.
These guys havent lied to me yet. I dont have a clue whats goin on behind the scenes, but ive seen backlogs clear in the past.
Sigh.
No, nobody is getting rubbed any which way. I've worked with a company who had a financial hiccup before (I'm gonna start calling this the great BitHiccup of 2013). First you have to find out what went wrong. Then you audit the sh*t out of everything before anyone physically touches funds. If the automated part of the system is fixed, you turn it back on. But the last thing you do is move funds manually because there are many levels of accountability. Maybe BI doesn't have the staff trained to do this right now since we're still in the BTC revolution, maybe it just takes a bit longer because they're trying to stay legit, who knows. They failed on communication but they're not a cash-n-grab.
Have you ever had to fight an actual bank for your money? My bank lost my mortgage payment. Freakish data entry error, but my check was shown as processed by their account but my payment didn't appear in their system. It took a month. A month. All the while they had every piece of info necessary to move the payment to my account, but it took a month for everything to resolve and all the fees they charged me with to be reversed.
A few days is nothing to sweat. If you are sweating it this much then you're putting way too much of an emotional investment into BTC.
And 3 minutes ago they tweeted that manual payments are going through. I'm hoping I get to take advantage of this low price as well, but I'm not going to cry my little bitheart out if the price is back up to $110 by the time I have my cash. That's life, I'm buying imaginary digital money.
Its human nature to want to take their frustrations out anyway they can. So I don't understand why people need to be critical of that. I'm sure if what happened to you and your bank had happened to a 1000 of their customers you'd be raising hell on whatever forum was created.
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
If this dork 347build is so happy and care free what the hell you doing on this forum? If I wasn't worried about my back logged order I wouldn't be on this site. Only reason I created a profile was to post on this thread and it looks by your 11 whapping posts thats why your here. Your here for the same reason we all are, for answers and to know when our orders will be filled.
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
Again folks, stop whining.
Just successfully completed a payment by going through my account, paying via zipzap (moneygram), and I'm trading with the cash already in Gox. Previous transaction still pending, but if they wanted to screw me would they be processing my payment just now?
No.
Let them do their jobs, nobody is losing their money. Too many whiners in this community who are ready to throw the towel in every time a decent company has a reasonable delay.
Just successfully completed a payment by going through my account, paying via zipzap (moneygram), and I'm trading with the cash already in Gox. Previous transaction still pending, but if they wanted to screw me would they be processing my payment just now?
No.
Let them do their jobs, nobody is losing their money. Too many whiners in this community who are ready to throw the towel in every time a decent company has a reasonable delay.
My lastest order processed by the time i got to the car. Btc was spendable. Fastest ever since ive been using them.
Im not worried at all about my pending backlogged order. I dont spend my last dime on btc. I have real money.
These guys havent lied to me yet. I dont have a clue whats goin on behind the scenes, but ive seen backlogs clear in the past.
Funny thing is...
You guys gave money to a company with a 350 page support thread. Then had the audacity to blame them lol. Research could have saved you your misery. Me.. im happy happy happy. Im going to go place another order in a bit. Yay.
Beat it nerd!
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
Got a email from zip zap asking to give bitinstant another day before starting the refund process. I'm not worried about getting my funds, its the inconvenience of waiting this long and listening to nonstop bullshit. It's not like zip zap will be able to cut me a check today, thats gonna be a whole new process and waiting.
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
Appreciate the update Ursay. You really only pop up when someone says something critical of yourself or calls bitinstant scammers. Why can't you ever answer our questions or provides us updates?
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
So whats up dude? You could've chimed in anytime, but it seems like you only come out of the woodwork when someone calls out your company.
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
Yeah how do you guys know your ticket numbers? I emailed there support and I have a "case number". Is that the same thing?
yea thats what I have. Case number 9071
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
Because their a shit, joke of a company that has no concept of customer service, and I highly doubt would have the work ethic to work through the night to fix their issue. Gareth is offline, their tech ursay is offline, and there hasn't been any response on their facebook or twitter.
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
I feel ya, I'd guess bitinstant shut it down for the night and went home. Can't imagine anything getting done tonight so looks like we're all waking up tomorrow pissed off and disappointed.
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
This sucks lol. I was one of the tuesday afternoon orders. The worst part is, this is my first ever attempt buying bitcoins and I dont even have a bitinstant account. I did this as a guest, so I have no way of checking the progress of my order. Im freakinggggggggg out lol. I contacted zip-zap and they said they can refund my order tomorrow if I still havent gotten my bitcoins. So that put me at ease a bit.
Don't worry about not being able to check your progress, its a joke, just shows your transaction number, the amount you paid, and pending.
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
Yep, like I posted earlier, If Gareth would just push one of our orders through manually, I'd become a instant believer
When I start seeing Customers from Tuesday morning coming in and saying they order has finally been completed in this and other forums, I will begin to be a believer...sorry but one just wont do it for me from what I have seen of this business in the last 3 days.
I hear ya and I'm one of those people from tuesday, but I would just like him to show us it can be done manually.