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The emails this fellow had sent us were answered. I'm not sure why he didn't receive a reply. I'll have our admin examine our email server. I know that we've been blocked in the past because of the odd complaint caused by people spoofing email from us and other such email mayhem.
My email is via Google Mail. Nothing showed up in the Spam folder. I don't know what sort of RBL/other spam filtering GMail performs.
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P.S. This fellow's issue has been resolved by PM.
Yes, the issue has been resolved. Thanks!
What's the exact procedure you followed when purchasing an anonymous domain from Privacy Shark?
The one listed at http://www.privacyshark.com/order.php: send money, then send email.
Sent money and detailed email Sat, 8am. After hearing nothing by Mon, 5pm, sent follow-up email.
Your domains were setup first thing on Monday morning. You had placed an order with us on Saturday. We are a real business with real business hours. Sorry if there was any confusion there. 
Hey, thanks for responding
There are a couple of issues, of which I will follow through in private message:
After following the ordering instructions and sending money, not even an automated acknowledgement was received. This leaves the customer hanging for days, wondering what happened to their money.
The email sent on Sat @ 8am included several basic questions, such as "procedure for DNS updates?" and "what security/auth is employed to prevent others from updating my domains?" That email, and my follow-up on Mon @ 5pm "hello? are you there?" both remain unanswered, and it is Tue @ 1am as this is written.
Therefore, I respectfully submit these suggestions for the future:
a) provide an automated acknowledgement of an order in-process, so that [potential] customers know their money didn't simply disappear into the ether.
b) answer your email
Taking this to PM now... just trying to help the bitcoin economy succeed, one customer at a time! I understand there will be bumps in the road, as everyone figures this out. Looking forward to doing some business with PrivacyShark.
Has anyone has any dealings with PrivacyShark.com? Is this a scam?
They were sent 1,300+ bitcoins for some DNS hosting, and have not replied after several days.
One problem with bitcoins -- without an intermediary, your money is lost in situations like this!