There is a new support team at Freebitco.in, after 2 months I received a response by email.
Freebitco.in Support Team User CSFBC, is now accepting messages from Newbies as well.
Even though they didn't respond to me, what I actually sent in the message, basically, the stolen money, as happened to most of you, at least there is someone who is taking care of it.
I will continue with this, until I receive financial compensation for the loss.