Ivan we have a word here in South Africa that we use, I am now GATVOL, meaning "Fed up to the brim. Very upset". I have waited 27 days, I have not received one response, not even a simple little apology.
I needed that BTC because CEX.IO now allows withdrawals to mastercards (which I tested), once they started with that, I knew right then and there that now its time for some relief so that I can pay for my Fiances medical bills. This was money I had invested which was left over when I sold my car.
I earn a measly salary of R6000p/m, which is $406USD, which has to go to food, petrol, insurance, etc. I am struggling my ass off here and this money would help me tons.
It seems though that minerfarm.com and Aliser dont seem to care how much this affects its users. Here I am, sitting day after day just with a little bit of hope that I will finally receive that email confirmation allowing me to withdraw my BTC.
At this moment I dont know what else to do but sell the clothes on my back to try and help my fiance.