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Showing 4 of 4 results by blockchainwallet
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Topic
Board Web Wallets
Re: Problem with blockchain.com (I not receive anymore authorization email)
by
blockchainwallet
on 18/03/2021, 12:07:44 UTC
We created this account in 2014 but we do not list it on our press page here: https://www.blockchain.com/press as its a forum we have only posted on once before to my knowledge. If it helps, feel free to message me your email and I will connect with you from my official Blockchain.com email to verify ownership.
I confirm blockchainwallet is owned by Blockchain.com. This was confirmed to me from an email address ........@blockchain.com.

Quote
We are looking to improve our social media image and coverage in the near future so I will make sure to mention this forum as a good place for us to engage with crypto enthusiast's.
That would be great! Even though the general consensus is more or less not to use web wallets, the reality is many people use it, and often come to Bitcointalk for help (among other things to recover old accounts).

I'll use this post as a reference to leave neutral feedback to confirm ownership.


Great, feel free to email me direct LoyceV if you ever find a pressing Blockchain.com related issue appear on the forum and you think we should log in and take a look.

Hopefully in the near future we will have ringfenced resource specifically for offering support on social and forum platforms like this.

Until then, you can reach me any time via email.
Post
Topic
Board Web Wallets
Re: Problem with blockchain.com (I not receive anymore authorization email)
by
blockchainwallet
on 16/03/2021, 17:12:38 UTC
Although we do not formally provide support via this forum
Well, you should Tongue I'd love to see more established Bitcoin companies present on this forum.

But first, can you provide evidence that this is an official account? For instance by confirming it somewhere on Blockchain.com? If you do, I'll leave you neutral feedback confirming it.

We created this account in 2014 but we do not list it on our press page here: https://www.blockchain.com/press as its a forum we have only posted on once before to my knowledge. If it helps, feel free to message me your email and I will connect with you from my official Blockchain.com email to verify ownership.

We are looking to improve our social media image and coverage in the near future so I will make sure to mention this forum as a good place for us to engage with crypto enthusiast's.

Thanks.
Post
Topic
Board Web Wallets
Re: Problem with blockchain.com (I not receive anymore authorization email)
by
blockchainwallet
on 16/03/2021, 12:32:05 UTC
Hi All,

We have identified and fixed the cause of this problem so you should once again be receiving verification emails.

Although we do not formally provide support via this forum, we spotted your post and wanted to reach out and share an update.

I am sorry it took us a while to get this one fixed, and we seriously appreciate how patient you guys have been whilst we investigated this.

We've made changes to make sure these email issues do not resurface.

Thanks.

Hi All.
Since yesterday I have serious problem to access on blockchain.com account. When I tried to login, I didn't got any authorization email. I've tried several times. Nothing. All the emails arrived exactly 1 hour later my request. Today I tried again, but no authorization email arrived.

I've already wrote to the support team (but they are very slow). Also used my backup phrases to restore my account using a new email. On the new address I receive email without problem. The bad thing is that the major btc I have on blockchain.com are on the interest balance and this amount was not recovered with the backup.

Someone has similar experience? What I can do?


Post
Topic
Board Investor-based games
Re: DoubleBits.Net - Fully Automated Bitcoin Platform
by
blockchainwallet
on 18/09/2015, 15:50:19 UTC
Sites like these that promise returns simply for depositing funds are a violation of Blockchain.info's terms of service, and so their API key request was rejected. Shortly after we informed them of this they started offering an extra 20% bonus on deposits.