I pointed hashpower at GAW's official, failed, PayCoin Pool during the PoW phase. I waited for almost a month for payout, but they did come through and paid more than I was owed.
I have been a customer since they purchased Zenminers. Every purchase and investment I made with them has been fair and well supported, and in fact they have held their value or made a return. Besides offering great value for early adopters, there were many opportunities to "take profit" and "upgrade" along the way, ie plenty of exit opportunities, often coming at just the right time before dramatic market turns.
They may have stumbled here and there like any other young, fast growing, innovative company, but they have always come through in the end and made things right. The proof of their legitimacy and good intentions is in their foresight of the decline of home mining and then cloud mining, and so began working on a path to the future, while in the meantime doing their best to provide ROI in the current climate and guide customers through the storms.
XPY may suffer temporarily with the rest of the market, but having stabilized above $3 and vying for 2nd place in marketcap and transaction volume, it has already proven GAW and its customers winners. What the broader market does short term is really out of their control and this seems to have been lost on critics. They can only move forward with their plans and build their next-gen platforms and networks. Rome was not built in a day.