DONT use Coinexx, here is my story:
All the money in my account has been stolen. I have been trading on the forex market through various brokers for a year and I thought it was great that Coinexx offered the possibility to trade with altcoins. I still had 4000 XRP and 50 LTC in my wallets with which I did not do anything yet. After creating an account I was able to transfer the coins to Coinexx. Because I first planned a winter sport I had not yet dealt with my account. After I returned from my vacation in January, I was shocked to see that the balance was 0. I immediately contacted Coinexx how this was possible since I did not write off the amounts myself.
According to them, they had sent an email, after which they transferred the amounts to ETH and then debited them. The last amount was not yet debited at that time, but they could not stop it, they said.
I have always asked for substantiation or proof that the order was issued, but until now I have not received anything from them, only promises that they will be working on it soon.
So I just lost my money, it was about $ 2,873.00 at that time !!
I did further research together with an IT expert to see what probably happened since my mail account was not hacked, they probably got access to Coinexx with brute force, then changed my address to another address so that they could make the payment confirm. Then they put my e-mail address back as if nothing had happened.
BEWARE before you go to work with this party, the security and help you get is very bad!