Sorry to keep you waiting for the answer. I was trying to identify the thief through Huobi, cause the transaction finally ended at 1L5tLc6ayc3RXAyicHRv2c2uSNVJzoP4Yp Huobi account, that probably accumulates multiple other thefts.
Back to security questions, I can assure you that all the keys, passwords, IDs are securely stored, so no physical contact of possession possible. I never click on e-mail links, phishing sites, extensions or other potential malware source. My computer was turned off all night before I turned it on next morning when realized the hack. I have also double-checked it for viruses and access ports protection, so it's totally clean, not infected with all ports being safely closed.
I really don't know at this point what could have happened, but i'm sure it's not my fault. It may still be the case like in the link you submitted https://bitcointalk.org/index.php?topic=2488493.0

Thank you for your support. Any help or advice is valuable and highly appreciated. I just want to add that the main reason for posting this was to inform other people of the situation and prevent from making same mistakes.

My BTC address: 1FgpbfQ8nVMS523Btnyv3rxhF7YxtiEdr7
Created with blockchain.com 2 years ago.
Funds received more than a year ago. It was safe during all period, I always paid much attention to security.
The loss was realized yesterday, Aug 27, 2019 morning, I turned on computer, checked my e-mail as usual (again there was no notification from blockchain.com),
before that, the computer was turned off all night.

2019-08-27 07:03:08
Amount: 0.035 BTC (350 USD)
Transaction ID: 4d412c58ab3dba8a138557e41e9ace1c8b36ee3d44107a930c8f31f0198d2b93
Recipient address: 1PdXxtu8Laq773RXT5q5pp6qtaG3HvSw2r

[/quote]
Check your email, whenever you login or have new transactions from your blockchain account they usually send out notifications.

The hacker can't get your private key because on blockchain's wallet they don't give out private keys anymore unless you've been using their wallet since the old version and your old addresses was imported.
[/quote]

Thank you, there was no email notification, and, right, they couldn't get my private keys, the true reason was blockchain.com security breach, which they never admit.

[/quote]
I'm not talking in favour of blockchain.com, but however we cross check there are possible chances to miss the private keys and passwords. For me it happened in 2016, further I was very careful in handling my private keys and paawords. Till date haven't encountered any problems. You can trace the last transaction from your wallet and the corresponding ip, which might make it clear whether it has happened from your location.
[/quote]

Thanks for your advise, do you know how to trace the IP from transaction or receiving wallet address?

Once the private key is in your hands you're responsible for the funds. Truly speaking someone might have known about your private keys and passwords. Myself too have experienced loss of funds from my blockchain wallet which happened due to my negligence of keeping private keys securely.
[/quote]

If you carefully read my post, I always double-check and secure it, no one has access to my private keys or passwords. This is the case of the blockchain wallet security, please take some time to read similar posts, it happens these days on a regular basis.

Skycity Aug 27, 2019 22:50 EDT

This morning I found my BTC balance 0. But it must be 0.035 BTC on it (about 350 USD).
What happened? I did not send anything or even accessed my BTC wallet.
Please HELP.


   
Greg (Blockchain)

Aug 28, 10:13 EDT

Hello,

I'm very sorry to hear about this. You may have some type of malware on your computer that resulted in your funds being stolen because your private information was somehow obtained. One of the most common types of these are browser extensions posing as bitcoin price tickers that are actually stealing your account information. There's also the possibility that you visited a phishing site posing as Blockchain. We've also heard of computer viruses that detect when an address is in your clipboard, and replace the one you wanted to use with an address controlled by this malicious party.

By design, Blockchain never has access to users' accounts or funds. If you keep your password and private key backups secure, then your funds are always safe with us. Since this information has been compromised, be sure to never use this wallet or any addresses contained within it. I'd also highly advise against using the same password again. I'm truly sorry that you had funds stolen from you. That certainly is an extremely frustrating experience.

If you?d like to learn more about how our wallet works, please visit: https://www.blockchain.com/learning-portal/wallet-faq.


Skycity

Aug 28, 23:54 EDT

Hello,
None of what you mentioned really occured, it was probably a breach in your security system. And, yes, again as you mentioned, that certainly was an extremely frustrating experience. But what is more frustrating is that you hold no responsibility. I was totally sure that my funds would be safe with you, blockchain.com wallet was chosen, because I trusted you.
But this is the point where trust ends.
That was not my fault. My computer is always double-checked and secure, and I never visit phishing sites or extensions. Such response from you, no help or compensation offered from your side, makes it even more frustrating.
I will never use again and will discourage other people to use your service.
I am also going to make this situation and our conversation public.

Sent: Wednesday, August 28, 2019 at 5:13 PM

Skycity Aug 27, 2019 22:50 EDT

This morning I found my BTC balance 0. But it must be 0.035 BTC on it (about 350 USD).
What happened? I did not send anything or even accessed my BTC wallet.
Please HELP.


   
Greg (Blockchain)

Aug 28, 10:13 EDT

Hello,

I'm very sorry to hear about this. You may have some type of malware on your computer that resulted in your funds being stolen because your private information was somehow obtained. One of the most common types of these are browser extensions posing as bitcoin price tickers that are actually stealing your account information. There's also the possibility that you visited a phishing site posing as Blockchain. We've also heard of computer viruses that detect when an address is in your clipboard, and replace the one you wanted to use with an address controlled by this malicious party.

By design, Blockchain never has access to users' accounts or funds. If you keep your password and private key backups secure, then your funds are always safe with us. Since this information has been compromised, be sure to never use this wallet or any addresses contained within it. I'd also highly advise against using the same password again. I'm truly sorry that you had funds stolen from you. That certainly is an extremely frustrating experience.

If you?d like to learn more about how our wallet works, please visit: https://www.blockchain.com/learning-portal/wallet-faq.


Skycity

Aug 28, 23:54 EDT

Hello,
None of what you mentioned really occured, it was probably a breach in your security system. And, yes, again as you mentioned, that certainly was an extremely frustrating experience. But what is more frustrating is that you hold no responsibility. I was totally sure that my funds would be safe with you, blockchain.com wallet was chosen, because I trusted you.
But this is the point where trust ends.
That was not my fault. My computer is always double-checked and secure, and I never visit phishing sites or extensions. Such response from you, no help or compensation offered from your side, makes it even more frustrating.
I will never use again and will discourage other people to use your service.
I am also going to make this situation and our conversation public.

Sent: Wednesday, August 28, 2019 at 5:13 PM

Skycity Aug 27, 2019 22:50 EDT

This morning I found my BTC balance 0. But it must be 0.035 BTC on it (about 350 USD).
What happened? I did not send anything or even accessed my BTC wallet.
Please HELP.


   
Greg (Blockchain)

Aug 28, 10:13 EDT

Hello,

I'm very sorry to hear about this. You may have some type of malware on your computer that resulted in your funds being stolen because your private information was somehow obtained. One of the most common types of these are browser extensions posing as bitcoin price tickers that are actually stealing your account information. There's also the possibility that you visited a phishing site posing as Blockchain. We've also heard of computer viruses that detect when an address is in your clipboard, and replace the one you wanted to use with an address controlled by this malicious party.

By design, Blockchain never has access to users' accounts or funds. If you keep your password and private key backups secure, then your funds are always safe with us. Since this information has been compromised, be sure to never use this wallet or any addresses contained within it. I'd also highly advise against using the same password again. I'm truly sorry that you had funds stolen from you. That certainly is an extremely frustrating experience.

If you?d like to learn more about how our wallet works, please visit: https://www.blockchain.com/learning-portal/wallet-faq.


Skycity Aug 28, 2019 23:54 EDT

Hello,
None of what you mentioned really occured, it was probably a breach in your security system. And, yes, again as you mentioned, that certainly was an extremely frustrating experience. But what is more frustrating is that you hold no responsibility. I was totally sure that my funds would be safe with you, blockchain.com wallet was chosen, because I trusted you.
But this is the point where trust ends.
That was not my fault. My computer is always double-checked and secure, and I never visit phishing sites or extensions. Such response from you, no help or compensation offered from your side, makes it even more frustrating.
I will never use again and will discourage other people to use your service.
I am also going to make this situation and our conversation public.

Sent: Wednesday, August 28, 2019 at 5:13 PM

protect your funds against losing here: http://cryptoracers.com/bank/vault
this may also help you to get started: http://cryptoracers.com/getstarted
if you have any questions you're welcome to ask directly in chat at any time

Hello, Mex
Thx for response.
Today many racers were surprised by getting free vip.
What was that? Someone mentioned in chat that it was a helloween joke or a helloween gift?
Also all users experienced trouble with recaptcha, was it a bug or somehow related.
Thank you.
bxmail

Hello, Mex!
First of all thanks for the great project! We all enjoy CR and hope it will develop and prosper in the future.
I agree with Ceferov and join his last comment. Yes, it is much better now, we would all be happy to help identify and fight all those messing up bots that slowdown the site.
One more little question, when faucet works well, just 5 min racing leaves you out of fuel and consequently out of work, which makes many users go surfing outside faucets. The existing fuel refil price is too high for many users and most of them don't know how to deposit extra funds if depositing here at all even possibile.
In my oppinion it would be reasonable to provide smth like fuel trade between racers or fast increasing fuel capacities, etc.  
Your thoughts on the matter and plans for upcoming innovations would be much appreciated. Thank you.
Sincerely,
bxmail