But i give all my KYC and freewallet dont change mail and ignore me) , its final

Hello,

Unfortunately, we cannot identify you as the owner of the account.

Best regards,
Phillip,
Support Manager, Freewallet

This official asnwer for freewallet , i lost my money , for KYC) . When i dep = kyc no need , when i withdraw = i cant

Fucking scam !

value tech ? Its scam , i dont sent him any info . I want change with official support freewallet but he ignore me

Freewallet dont change mail and mute with monday ....
Bad news guys , if you need help - freewallet cant help you fast ..

BIG F*** TRASH !

Reply from Freewallet

An hour ago
Hello Ilya, the time duration varies from case to case. Some might take a couple of days to finish the verification procedure, and some might take a couple of weeks and more. At the moment, we would like to assure you that your funds are completely safe in your account. Your case is being processed in our Security Department. As soon there is news, you'll be contacted via email.

Its reply freewallet , few week for see video ....thanks for help freewallet DONT USE , AND DONT SENT HIM VIDEO OR PHOTO ITS SCAM.

Thanks for good words)  but i depostis to freewallet in 2016 year when eth have low price)

Upd : Freewallet not anwser me after i sent video with binance 

Thanks , but i hope  , i think metamask best wallet xd

Hello , people) , i am new user , and i register on this site for see feedback on freewallet and i see = https://bitcointalk.org/index.php?topic=5399403.new#new
Its bad for me , i start verif procedure and now i sent video with binance , i sent photo and all need data for freewallet team . But i think my money is not my now) .
I want  fast and clean checkout procedure i think all users want this  , i not want wait 1 year for receive my money .

When i change my email i upadate my post , but now i think all people need info for my fight 

https://imgur.com/a/QTIH3tn - screen contact with support

Balance - 9.9+ ETH - https://imgur.com/a/tziGRcD

Now i wait more 3 days and i hope freewallet help me 

And i want see you feedback with freewallet app

Hello bro ! I too have problem with freewallet , i sent video , photo , my photo , bank pdf files , but he say need wait) i hope i dont wait 1 year)