Unlocked:) Please, also post the solutions and not just the complaints

My account with 2 btc is now locked too 

Any1 who has had this ? I used to day trade on CoinExchange. Hopefully someone has a positive experience and had their account unlocked!

My account with 2 btc is locked now.

Any1 here with good news? Accounts that have been unlocked?

Hey guys,

Currently I'm really worried about the exchange I have been using. I have over 80 LTC stuck in CoinExchange for over a week.

- Their support says they're too busy and have thousands of support tickets to handle with.
- Their Twitter is getting bombed with people having the same issues
- One withdrawal shows a TXID of 4 and I have never received the coins.
- The other LTC withdrawal says: 'pending email confirmation' but I have never received a confirmation email.

Anyone has good experiences with CoinExchange and its support? Do I need to be worried?

Please, tell me what you guys think. All my cryptocurrencies are currently in their hands...

Anyone here had the same experiences and had their problem solved? Like 75% of my crypto holdings is in this TXID 4 withdrawal and I have never received the coins on my other adress. Support hasn't replied to me support ticket in the past 6 days. What can I do? 

For me it's been 5 days now. But still haven't heard anything 

Weird situation. Is the situation solved to anyone of you guys? My LTC s still nowhere to be found, the support hasn't replied in the past 4 days and I have no choice but to wait on their help.

Does anyone have experience with these kind of issues and has the problem been solved by their support before? 

Well, I have been using CoinExchange for months and I did a few hundred LTC transactions before. 99% of the time everything went well and I got my LTC received within 30 minutes. This time is different. Anyways the evidence is there, the txid is still saying "4" so I'm curious what they will answer. The transaction is worth alot so I'm hoping for the best 

They haven't responded to my message yet. Exactly the same for me, like 12 hours ago. I'm pretty sure they should solve the issue, hopefully they won't come up with them not being responsible for system errors. The transaction has never been made in the first place and I believe the txid should be some sort of error code.

Anyone else an idea of what this issue could be and what we can do about it?

Hello everyone,

I'm a bit worried because I have sent a large amount of LTC from CoinExchange to Bittrex. Normally I see something like the following:

Transaction 1:
LLhfSh2DUH8FhVG7KNytcNgD7m5CB7dQje  (Deposit Adress)
681dde5c3028871e9bb3193125e191fc4433c8075dc69e0bb4c4bee7d4ab6b7c   (Txid)
Confirmed

This time I get the following:

Transaction 2:
LLhfSh2DUH8FhVG7KNytcNgD7m5CB7dQje   (Deposit Adress)
4    (Txid)
Confirmed

Both transactions were confirmed. I have received the first transaction which was sent after transaction 2. I can't find any other people talking about this issue and the CoinExchange support is not responding to my ticket.

Anyone has an idea of this issue, who's responsibility it is and what I can do now?

Thanks.