i will open this thread removing in order that everyone can see how this casino works and steal money from customers without them being able to do anything.
I was trying to withdraw, and they asked me verification. I sent my ID, ok, i made the video selfie verification, ok, then i sent a electricity invoice and suddenly they sent me email saying they close my account and confiscate my funds. This is crazy!!!!
They give me no reason, they say nothing just that.
I broke no rule, this is the first time it happens to me. Really is insane.
Run away from this scammers and pirates and not ever register here.
I will copy literally their emails so you can see Im not lying:
"Hello,
Greetings from Lucky Block!
We regret to inform you that your account has been closed, your funds were confiscated due to breach of terms and conditions.
This is a final decision and it cannot be changed.
We wish you a great rest of your day and remain at your disposal.
Kind regards."
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Hello,
Greetings from Lucky Block!
This decision was made in accordance with our terms and conditions, which outline the circumstances under which account closure and fund confiscation may occur.
Please be aware that this action is final and non-reversible.
We wish you a great rest of your day and remain at your disposal.
Kind regards,
Andrew
Lucky Block Support
----------------
Hello,
Greetings from Lucky Block!
Thank you for reaching out. The account breached the Terms and Conditions, and you can read more at the following link =>
We wish you a great rest of your day and remain at your disposal.
Kind regards,
Stan
Lucky Block Support
-----------------------
Hello,
Greetings from Lucky Block!
As previously communicated, your account has been closed and the associated funds have been confiscated due to a breach of our Terms and Conditions.
We understand your request for further details, however, please note that we are unable to disclose specific information regarding the nature of the breach. This decision is final and has been made in accordance with our internal policies and procedures.
We wish you a great rest of your day and remain at your disposal.
Kind regards,
Andrew
Lucky Block Support
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im asking them all over again to tell my what term exactly did i break and why, and they arent able even to tell what i did, and just repeating these emails to me copy and pasting all the time, without telling me anything at all. is crazy how they act.
so please be very very careful about this casino, they will probably robb your money for absolutely no reason as they did with me!!