Hello, yesterday I made an exchange, Received 2 BTC, 1 confirmation Outputs: 1.044856 Sent, 0.949144 Pending Approximately 10-15 hours have passed and the status is still pending Can you please help? Deposit address: bc1qw6llal3vv2e5aq6dr9r06lvpgjhn8d6a3m85j5 And address where coins is missing: bc1quhlygd****************tl8dpru6jevjhw
Hello, tried to contact you through a ticket but did not receive an answer, in a strange way, there was a delay in 2 out of 3 transactions, I don't remember that I put it, could you remove it please? Thank you.
Kindly note, we have completely fixed the issue. The delayed transactions has been already processed. Sorry for the inconvenience caused.
Feel free to mix your coins!
Hello again, made a lot of exchanges through your service today and yesterday, given that you had problems, now there is a shortage of 4 BTC, could you check if something is stuck on your side. Thanks.
My CryptoMixer code is 6a#o4
I haven't received 2 transactions (1 btc and 3 btc), most likely those were:
Kindly note, we have completely fixed the issue. The delayed transactions has been already processed. Sorry for the inconvenience caused.
Feel free to mix your coins!
Hello again, made a lot of exchanges through your service today and yesterday, given that you had problems, now there is a shortage of 3 BTC, could you check if something is stuck on your side. Thanks.
Kindly note, we are having the service degradation issue. Your mixing operations could be processed with the delay. We are working to fix this issue. All operations will be processed. Sorry for inconvenience!
We recommend you to refrain from mixing until separate notice will be posted.
I have received the funds, thanks. when the service resumes work?
I can confirm that the issue was resolved, and the money was received in my wallet! Always, thank you so much CryptoMixer.io for your continuous efforts to keep the coin mixing community kicking ever since 2016. I have used your service every month for over 5 years, and I will continue coming back exclusively to you.
Hi, I already have a few network confirmations but the mixer did not send me funds, please check