I went through this same issue and no one from the company came to my rescue. I eventually had to use a team of cryptoengineers that can track cryptocurrency transactions, investigate and apply all necessary technical processes needed to recover funds lost through the inability to access the funds in your wallet, suspicious withdrawals or to scams. Send your complaints to vaultechservices at protonmail . com, I'm sure they can assist you get all your missing crypto back.

Unfortunately I've been there and panicked too, first i lost access to my freewallet back in 2020, it had about 3.8BTC in it. I regained access luckily, found my login information in my dropbox account on a day i was looking for a particular document then boom i saw the login details. To make the story worst, a few months after i got introduced to an investment platform through an online advertisement where i could double the bitcoin in my wallet so i decided to give it a try, that was when i first knew about Bitcoin scam, all the money in my wallet was gone after i signed up with them.

I filed a police report but it ended up a futile effort. A friend who knows more about crypto than i do then adviced me to report my case to Vaultech Recovery Services so they could help me get my money back, at that point i was helpless so i reached out to them through  vaultechservices @ protonmail . com , i provided the necessary information they requested for about the scam company and the transaction details. Eventually i got more than half of my money back after paying some fees. The crypto world is a minefield, you better watch where you step or it might be too late to regret. I'm never touching anything crypto again!