Dear BitInstant Support,
HELP! Once again, my transfer from my Dwolla account to a bitcoin address has vanished into the ether.
The Quote ID is 93f86478-712f-4019-a83e-f476a675fd8b
Would one of you please see what happened here?
I have exchanged emails concerning past similar delays with Gareth, Charlie, and most recently, Rachel. Each has been helpful in 'manually' sending the transfer on through.
The problem now, as with many past times, is that from eight hours ago, when I sent the "instant" transfer, until one of the BitInstant staff members gets out of bed and checks the support@bitinstant email, I get no response to my emails or phone calls.
As your status page says, "waiting . . ."
So, while waiting for the "instant" transfer, I registered for this very helpful forum.
QUESTION: Can anyone recomend an alternative to using BitInstant?
Thanks for the help.
debbyjean