20.12.2017 i withdraw 0.08 BTC, but i didnt get it on my wallet.
proof of payment
I tried to talk with support but i got nothing. They dont answer on my tickets
proof
So EXMO.com just stole my BTC.
Post
Topic
BoardScam Accusations
Re: EXMO Scam- has stolen 12 000 usd
by
di_grade
on 05/01/2018, 23:58:00 UTC
No answer since 20/12/2017 while i tried to withdraw my BTC from exmo.com. Online support told me that i will get answer from techsupport in 7 days.... 17 days without ANY information about my issue.
Dear people! I was trying to withdraw 3.28 ETH in two transactions yesterday. All of it was taken from my account EXMO after I confirmed transaction by e-mail. But now after 24 hours both still say "Verifying" and nothing is happening. They don't have TxHash to check, Support or Finance are not replying to mails, Support Chat is not workin (says 99 in line), in Trade Chat nobody has any clue, just angry traders who also can't withdraw they crypto or fiat, Telegram writing disabled, their manager not here (offline - sent him a message), on Facebook they warn you to not write about problems, they don't give you answers, just point you to Support and social networks and forums. I'm afraid that they took my money and are not giving it back. Deposit was ok, but withdrawal seems impossible.
Is there any way someone will resolve my issue in decent time? It's been more than 24 hours with my ETH withdrawal in some "Verifying" state.
Support inquiry 290550 and 291888
Hoped to move more funds to this platform but now not sure as 3.28 ETH withdrawal seems to be a problem for EXMO. Up till now it was all great and decent platform. Hope this is not a scam, but with all the silence I fear the worst.
I dont have ANY reply from Support since 20/12/2017. My btc just dissapear when i tried to withdraw. They(online supp) told me i should wait 7 days, then 5 days more....