My story with cointiger.
Year ago before this covid exist, I deposit some amount of X token, and trade them in cointiger. One of my habit when trading is, I usually don't let my order stay more than an hour, so I cancel it immediately if I think my order will never touch my price in short time. But suddenly, when I try to withdraw my token, that activities (cancel order in short time) is classified as a suspicious activity on cointiger and lead to frozen of my balance. And I have to upload a passport as kyc to get my token back.
And the covid came that day, since I've never had a passport before, I have to wait about 5 month to get my passport due to covid. And after that 5 month waiting, I can easily withdraw my token without any problem.
Tell me if that a bad exchange's system, or my fault.