i tried the xpub bip 32 thing the address didnt show up.  this is the immage of the address in the used address section of my wallet https://imgur.com/DjcwMOA

i dont know how to add a screenshot but the address location is in my first wallet and in the used address tab where you have to click show.  Like your address shown for your first wallet.  thanks for the help

thanks for the help i'll try again. but yea that was for sure there support but it was in 2016 i have a long back in forth with them and then they stopped answering. i tried talking to them again more recently but they just ask me for xpubs and i know how to check that already.

thanks, i tried it and the address still didn't show up. 

ok i'll try thanks for the help

no i never lost access to this wallet.  This was the first wallet i created and copy and pasted the address from the request tab. I don't understand how the address is located in my wallet in the used address tab but the balance doesn't show.  I had a long chat in the support with mandrik on blockchain and they just stopped responding after they said they were going to send the funds to another address which i gave them.  that was in 2016

i used the iancoleman one a while ago. i tried changing the account and internal/external and i would get addresses in the wallet but not for the posted address.
i have 2 wallets and when i click manage it shows all my unused addresses and at the bottom there is used address where i can click show and thats where the address is located

I opened a wallet on blockchain.info in 2016 and i received some btc to an address from the request tab (not imported).  When i received the btc the amount does not show on my balance.  I tried using the 12 word phrase and checked the x pub and the address does not appear.  When i click manage used addresses the address is there with the btc balance.  I contacted blockchain support multiple times and they keep giving me the run around.  I just want to know if there is a way to get the btc out of my wallet since the address is in there. thanks.  19uf42QshK5dgD2EfvWkn1r48Diny6zyvc this is the address.