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Showing 4 of 4 results by docgonzo
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Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
docgonzo
on 08/02/2013, 18:44:20 UTC
I need help. I purchased $490 worth of bitcoin from bit instant on Monday and received it. I bought an additional $490 on Tuesday and never received it. On Wednesday I wrote to technical support and got a response from Rachel stating that my issue had been turned over to tech support and I would have my money later that day. It is Thursday evening and I haven't received anything, I wrote another e-mail earlier today and didn't get a response. I am very annoyed considering I paid a premium to have my bit coins as soon as possible and going on 4 days later I have nothing. Also, I assume that when this does eventually get resolved I will receive the full original amount and not the current market price, correct? Thanks for any help you can provide. -Doc         OrderID: e2acc0cf-6722-4933-8287-d6f2981a3d5e

I have an unconfirmed transaction in the amount that I originally purchased as of earlier this morning. This forum is the way to get things done through bitinstant. Thanks Charlie. 
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Topic
Board Beginners & Help
Re: waiting 4 days for bitinstant...still waiting!
by
docgonzo
on 08/02/2013, 14:00:27 UTC
Will do. Thanks for the advice.
Post
Topic
Board Beginners & Help
Topic OP
waiting 4 days for bitinstant...still waiting!
by
docgonzo
on 08/02/2013, 02:30:19 UTC
I need help. I purchased $490 worth of bitcoin from bit instant on Monday and received it. I bought an additional $490 on Tuesday and never received it. On Wednesday I wrote to technical support and got a response from Rachel stating that my issue had been turned over to tech support and I would have my money later that day. It is Thursday evening and I haven't received anything, I wrote another e-mail earlier today and didn't get a response. I am very annoyed considering I paid a premium to have my bit coins as soon as possible and going on 4 days later I have nothing. Also, I assume that when this does eventually get resolved I will receive the full original amount and not the current market price, correct? Thanks for any help you can provide. -Doc
Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
docgonzo
on 08/02/2013, 02:26:43 UTC
I need help. I purchased $490 worth of bitcoin from bit instant on Monday and received it. I bought an additional $490 on Tuesday and never received it. On Wednesday I wrote to technical support and got a response from Rachel stating that my issue had been turned over to tech support and I would have my money later that day. It is Thursday evening and I haven't received anything, I wrote another e-mail earlier today and didn't get a response. I am very annoyed considering I paid a premium to have my bit coins as soon as possible and going on 4 days later I have nothing. Also, I assume that when this does eventually get resolved I will receive the full original amount and not the current market price, correct? Thanks for any help you can provide. -Doc         OrderID: e2acc0cf-6722-4933-8287-d6f2981a3d5e