Hey guys, so I signed up on betja about 4 weeks ago and played quite a bit on there already, currently a silver vip and deposited about 3500$ already.
And I have recently just won the round 2 of their promotion bet-free
https://betja.io/bet-freebasically you have to pick 10 cl games correctly (1x2) and if you win all 10 you win 100k. Or so I thought. They have actually just deleted all my entries of every round, as if I didn't exist.
I have filmed lots of different video proofs from the time the results were set. They are all linked here:
sorry for the background noise too.
reaction after full time
https://youtu.be/5QnVlDyP0tIpart2 showing some bets and me still in shock
https://youtu.be/E7EogsbEwmEpart3 showing my account settings set to hidden username
https://youtu.be/g8eoy1_uD4Epart4 still had a tab open of the version before the 9pm games were graded, and then refreshing the site to see the (at that time) current version
part5 still had a tab open of the graded version, comparision to the current version that removed my entry and also forgot to allocate money to the "new" top 4
https://youtu.be/ciLG7BGeT70and I have more screenshots of the website updates that followed... they first removed round 2 (see
https://abload.de/img/r2deleted4ak40.jpg ), then made it a 1000$ prize and then after about 2 hours reverted everything back to normal, just removing my entries completely...
thanks for reading and I hope it gets resolved of course.