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Showing 5 of 5 results by drzoyburg
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Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
drzoyburg
on 31/01/2013, 01:48:57 UTC
Quote from: hmmmstrange on January 31, 2013, 01:42:08 AM
I received an automated email response from debug@bitinstant.com. Live chat is not on right now, might be after hours. I haven't called them yet.

I've been emailing support@bitinstant.com. 
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Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
drzoyburg
on 31/01/2013, 01:37:34 UTC
Has anyone received a response from support recently?  Like in the last few hours?
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Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
drzoyburg
on 31/01/2013, 01:32:12 UTC
Quote from: divergeunify on January 31, 2013, 01:28:18 AM
Well I guess I'm here for the same reason as everyone else  Cheesy

Order execution failed a few hours ago.  I emailed, but I figured it would be good to get into contact here too, despite there being so many on-going messages today

Quote ID: a89f1ddf-4b7d-459b-865b-4c96f88a5ada
Event ID:  d7d840a5-b0a9-4cac-8693-05c708a54153

$60.00 paid

Appreciate it guys

Yes, there does seem to be a trend, here.
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Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
drzoyburg
on 31/01/2013, 01:26:45 UTC
I deposited cash approximately 5 hours ago, for it to pay to bitcoin address.  My order status now shows "Order Execution Failed."  This is all new to me, and I'm not having a very easy first experience.  Any help would be appreciated.  I've already emailed support about 45 minutes ago, and still have not received a response. Hoping they respond soon.

Quote ID: ed823724-8eda-4600-8446-73cc1fe03488
Event ID: ce9ab1ef-45b8-4ead-b710-3616eed5d304
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Topic
Board Beginners & Help
Re: Order Execution Failed on Bitinstant
by
drzoyburg
on 31/01/2013, 01:20:30 UTC
I deposited cash approximately 5 hours ago, for it to pay to bitcoin address.  My order status now shows "Order Execution Failed."  This is all new to me, and I'm not having a very easy first experience.  Any help would be appreciated.  I've already emailed support about 45 minutes ago, and still have not received a response. Hoping they respond soon.