My miners waited to be online with them for 6 weeks. Then I requested my miners to be sent back. December 13th they shipped my miners back. Today is January 8th and this is when UPS supposed to deliver them (got 4, still waiting for 2 more miners). They used slowest possible service!!! Here is the summary of my experience with GND:
- 2.5 months of lost mining opportunities
- I paid shipping from USA to Canada
- I paid Canadian import tax (15% instead of 5% promised by James)
- I paid for 10 months of service (refunded)
- they paid return shipping that took 4 weeks in transit
- during the 6 weeks of no service they barely responded to my emails with totally useless excuses
I'm glad I'd only sent 6 miners to try them out before sending the rest. I was a bit lucky that I pre-paid in Ethereum and I got refunded in USD at the current ETH rate, so I made up for my shipping costs and import taxes as ETH went up. But at the same time not mining for 75 days with 6 Miners is a huge loss! That's about $9000 as I was making $20 per miner per day on average with my other miners.