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Showing 2 of 2 results by etolson
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Topic
Board Exchanges
Re: Official Quoine Exchange Thread
by
etolson
on 26/05/2017, 19:43:13 UTC
My withdrawal has now been processed as well.  Thank you for the explanation, and apologies that I assumed you had been breached.  I would however suggest that if you suspend withdrawals and go radio silent with your customers, breach is a natural assumption that will be made every time.  If you need to suspend withdrawals, please be proactive in communicating with us.  We understand that tuning transaction fees can be a tricky thing, especially for the way you process withdrawals offline.
Post
Topic
Board Exchanges
Re: Official Quoine Exchange Thread
by
etolson
on 24/05/2017, 10:31:42 UTC
I see that others are also not having withdrawals processed by Quoine this week.  Quoine has failed to process BTC withdrawals for me every day this week.  They initially did not respond to support tickets until I asked if they had been robbed.  They then replied to say no, but provided no explanation as to why my withdrawals were not processed.  Has anyone had a withdrawal processed this week? If not, I think we can assume they've been breached.