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Showing 2 of 2 results by f1point0
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Board Exchanges
Re: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH
by
f1point0
on 05/01/2018, 00:42:38 UTC
Finally got verified after almost 2 weeks (all while XRP kept going higher and higher), and now I can't initiate a domestic wire transfer to fund the account.  Getting "Error: Insufficient Documentation."  Submitted a support ticket 5 days ago about this and still nothing.  Please help!  Thanks.

Ticket# 1207963
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Topic
Board Exchanges
Re: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH
by
f1point0
on 29/12/2017, 01:53:12 UTC
Quote from: xoninu on December 26, 2017, 12:28:45 PM
I applied for tier 1 and 2 verification 3 days ago but they are still in process. From the FAQ it says that it usually takes minutes to process tier 1 and 2 verification but there is an exception if manual review is needed. What is the criteria for manual reviews? Anyone having similar delays for tier 1 and 2 verifications ?


It has been 10 days since I applied and I have 5 support tickets that have gone unanswered with the oldest being a week old.  I've given up on Kraken.  I finally bit the bullet and moved on to Binance.  I really didn't want to use a Chinese exchange, but Kraken service and support is NONEXISTENT.  While I was waiting I sent a test ETH transfer to Kraken, and it still hasn't shown up after over 48 hours, but the transaction shows as being confirmed and completed on my wallet.  WTH???