Bitxoxo is absolutely a scam. And I don't say this lightly. I traded about a lot of money with them in December 2017. It took them a couple of weeks to process my withdraws but they came through. I figured it was a one-time problem, so in March I decided to trade another 6.9 lakh with them. Huge mistake.

They claimed that their bank account was frozen and they could not process withdraws. They made it sound like this was a recent issue, but on Twitter people have been complaining of this problem since February. In the meantime, they keep accepting rupee deposits. How can their bank accept deposits but now withdraws? They are unable to explain this.

When I pressed them, they offered to repay me in bitcoin. I said that was fine but that they needed to give me BTC equivalent to 6.9 lakhs based on current market rates in India. Instead they gave me much less, about 5.85 lakhs. They claimed they had repaid me because on their website they now post a ridiculously inflated exchange rate for buying bitcoins that has no basis in actual supply and demand. It is just a rate that they make up. 

Other people have had the same experience. Again, look on Twitter. You will see me and others posting there. They have blocked me, along with other former customers who have complained.

On Twitter and Facebook they use social media sock puppets that they hire on Fiverr. These are caucasian Americans mostly. Why are white Americans fans of Bitxoxo but Indians aren't? Probably because they are posting reviews for money.

Bitxoxo is now raising money through an ICO. On ICO Bench they claim to be India's largest bitcoin exchange, which is laughably false. One of their advisors is Boris Otonicar, who was banned from ICO Bench because he represented a fraudulent ICO.

It is amazing that Bitxoxo is still allowed to operate and hasn't been shut down by the authorities in India.

I wish I could help you but they owe me money too and have flatly refused to pay it back. I suggest that you report them as a scam to various websites where they do business. If they see that angry customers are preventing them from raising money for their ICO, they might decide that it is in their interest to pay us back. These are sites where you can report them for abuse:

ICO Bench, a major aggregator of ICO information. Click the "report" button on the right side of the page: https://icobench.com/ico/bitxoxo
LinkedIn: Click the "..." next to their name: https://www.linkedin.com/company/bitxoxo/
Twitter: Report them for abuse on Twitter by clicking the "..." next to their profile
YouTube: Report this video as a scam by clicking on the "..." button: https://www.youtube.com/watch?v=FXstfTbucOc
Medium: https://medium.com/@bitxoxobitcoin (report abuse by clicking the downward arrow next to the "follow" button)

I'm also working on contacting their bank and contacting legal authorities. If you have any suggestions for what else to do let me know.

Bitxoxo is absolutely a scam. And I don't say this lightly. I traded about a lot of money with them in December 2017. It took them a couple of weeks to process my withdraws but they came through. I figured it was a one-time problem, so in March I decided to trade another 6.9 lakh with them. Huge mistake.

They claimed that their bank account was frozen and they could not process withdraws. They made it sound like this was a recent issue, but on Twitter people have been complaining of this problem since February. In the meantime, they keep accepting rupee deposits. How can their bank accept deposits but now withdraws? They are unable to explain this.

When I pressed them, they offered to repay me in bitcoin. I said that was fine but that they needed to give me BTC equivalent to 6.9 lakhs based on current market rates in India. Instead they gave me much less, about 5.85 lakhs. They claimed they had repaid me because on their website they now post a ridiculously inflated exchange rate for buying bitcoins that has no basis in actual supply and demand. It is just a rate that they make up. 

Other people have had the same experience. Again, look on Twitter. You will see me and others posting there. They have blocked me, along with other former customers who have complained.

On Twitter and Facebook they use social media sock puppets that they hire on Fiverr. These are caucasian Americans mostly. Why are white Americans fans of Bitxoxo but Indians aren't? Probably because they are posting reviews for money.

Bitxoxo is now raising money through an ICO. On ICO Bench they claim to be India's largest bitcoin exchange, which is laughably false. One of their advisors is Boris Otonicar, who was banned from ICO Bench because he represented a fraudulent ICO.

It is amazing that Bitxoxo is still allowed to operate and hasn't been shut down by the authorities in India.