The exchange is gemini. I did .1e cause I wanted a wallet to pay people with that isnt connected to my main wallets.
Went like this. CEX ---> wallet 1 ---> wallet 2 ----> wallet 3 ---> mixer
I havent sent from the CEX to wallet 1 in months.
Yes I contacted support. They wont reverse it, my account is gone. So hoping theres another CEX I can use to on/offramp 100s of thousands in USD.