What about private key linked to the BitBay wallet?
Are the obliged to extract private key or this is only exchange goodwill?

Hi Guys
I made a terrible mistake. Just wanted to transfer my LTC from one online exchange to BitBay but instead of using the correct LTC wallet I sent the funds to BTC wallet.

Transaction details can be found here: https://bchain.info/LTC/tx/d0a63695172ce3d14c950c4b8d1752c1f2b876934faa8e58c47905a556757668

I sent it to BTC address: 378yFsGsovDUM84QpiuaFPDXx7RYn

Is it still possible to recover LTC?

thanks in advance,