Hello,
I have three questions for you graviex :
1- As i can see, Graviex is a centralised exchange with KYC is optional. So i can understand that it can be removed from entirely from your system, right? Can you explain how it's optional?
2- I guess you heard about BestChange (see link in my signature) service. It's a great website where trusted and professional exchanges are listed in. Don't you consider to be lised there?
3- Back to 2017, i remember i was a member in the bounty campaign you run at that time. What i can remember is i have received about 2000 GIO (worth nothing with the
actual price) in a webwallet which i can't find the link now. But i still have the username and password i had made to access the webwallet. Can you help me get access to that wallet and recover my coins which i don't even know in which GIO address they are stored? I remember posting about this in another thread but i can't find it. Do you have another ANN thread here in the forum?
Try to create a support ticket on the exchange if you know enough data about the web wallet, then they may be able to help you.