Other than customer support being unresponsive, the API and API doc hasn't been updated in ages. I want to check outliars for the time ranges that @CryptoTeng mentioned and I'm constantly hitting API rate limits. After scouring this thread I implemented the burst+50 second waits and hopefully the data will come through. This should be in the API. not on page 324324234230984 of a 3rd party forum. Other than that the API isn't sending any unique trade IDs, which is ludicrous.