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Showing 6 of 6 results by hummernuts
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Re: Bittrex verification issues
by
hummernuts
on 25/11/2017, 10:16:15 UTC
Hello there, everybody.

I'm sorry in advance if i've chosen the wrong thread to post my topic.
I recently got into trading and i've been told to start with a bittrex.com as my first trading website. Thing is, as soon as i decided to register i wanted to get fully verified so i won't face any further issues so i uploaded my IDs.
But apparently, automatic verification couldn't do its job so for my verification it now needed for someone to manually review my IDs and, as it said, usually takes around 7 days.

It's been 3 and a half weeks already, i havent heard a thing from support team, they ignore all my emails and i simply can't start trading.
I really hope you guys can help me sort things out, any help is appreciated.

Thanks in advance.

Try getting on their slack channel, i remember that someone on this forum got their problem resolved when he complained about it on the slack channel even they were ignoring him on the actual support tickets.

The basic verification definitely does not work. I entered al my personal info and it said it doesn't match public records.

At least you don't have any funds on there, if you don't get verified then just use another exchange. Bittrex isn't the only exchange that lists coins.

Funny thing is, only enhanced verified accounts can join their slack channel and, ironically, that's the main problem.
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Topic
Board Exchanges
Re: Bittrex verification issues
by
hummernuts
on 24/11/2017, 18:43:39 UTC
Same here, 40 days and no reply from support. Also they just switched daily limit from 0.0025 to 0 BTC. And they just changed statements from 31 of October. Last time it was 0.025. I thought I could withdraw by small amounts even if take long. So now no chances, they just took the money.

They actually answered, saying that "they're getting a lot of tickets and a lot of new accounts to verify, so, probably, they will verify our accounts as well. Good thing i havent deposited any money yet.
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Re: Bittrex verification issues
by
hummernuts
on 19/11/2017, 03:26:33 UTC
the question is,did you send your coin to Bittrex while you're having an unverified account ?
if you did not do that,it would be best for you to create another one.
but if you sent it to them i think the only way to solve it is by sending an email.
7 days are not long enough in my opinion because if you ever do some research you will see that someone got the reply from them for a few months.
which mean they're totally busy and do not have a time to reply your email(lets be positive).
try to send an email from day to day to follow up your case because i believe they will reply your email just like other.
keep trying and ask them from their social media and email

Thanks for your reply, Damut. Thing is, i tried to google how i can close down my current account and it says i have to do it through their support and, in my case, i suppose its gonna take just as long, as getting verified.
And no, i dont have any coins on my balance yet.
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Re: Bittrex verification issues
by
hummernuts
on 18/11/2017, 17:29:35 UTC
Wow, what a "leet" amount of money.
Dunno about your friend, but im pretty worried about not being albe to withdraw if anything.

That's what stuns me the most: my friends got verified straight away too.
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Re: Bittrex verification issues
by
hummernuts
on 18/11/2017, 14:03:23 UTC
you said that it takes around 7 days, so just keep patient bro, it just 3 days now, you need at least 7 days to be verified, if has 7 days and they dont verify you, then you can contact them immediately and make an appeal or try to resend your verification manually.
Good Luck..!!

Thanks for your answer, but
It's been 3 and a half WEEKS already. So it means around 25 days.
Post
Topic
Board Exchanges
Bittrex verification issues
by
hummernuts
on 18/11/2017, 13:38:08 UTC
Hello there, everybody.

I'm sorry in advance if i've chosen the wrong thread to post my topic.
I recently got into trading and i've been told to start with a bittrex.com as my first trading website. Thing is, as soon as i decided to register i wanted to get fully verified so i won't face any further issues so i uploaded my IDs.
But apparently, automatic verification couldn't do its job so for my verification it now needed for someone to manually review my IDs and, as it said, usually takes around 7 days.

It's been 3 and a half weeks already, i havent heard a thing from support team, they ignore all my emails and i simply can't start trading.
I really hope you guys can help me sort things out, any help is appreciated.

Thanks in advance.