The reason i am looking for help is that the basketball game i bet on they played with untraditional rules. I was watching the game and with the last 4minutes of the quarter the game clock was COMPLETELY removed and instead replaced with something called Target Score. I had never heard of this rule until i watched this game. Here is the rule explained on the official website for the league https://gyazo.com/10103eb4cd613c357e3ff2bd347b2279 website link is https://www.cebl.ca/faq.
This rule obviously impacts the betting markets since the game can never go into overtime since the game will only finish once a team hits the decided target score within the game. For example if you were to bet on draw you would never be able to win in theory.
I wrote to sirwin.com support but i was unable to get any help from them. Regarding blackjack.fun there seems to be no live support so i have not had any contact with them.