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Showing 3 of 3 results by johnesl
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Board Gambling
Re: 🚀-Sportsbet.io-🚀 Official Partner of Newcastle United Football Club
by
johnesl
on 25/09/2023, 10:17:22 UTC
seems like something the lovely livechat will help ya out with brotha






Vamos newcastle, that was a freebie.
See I said the point in Milan was great and would lead to something special poor Sheffield, what's even better is that Newcastle didn't even receive a single yellow card Smiley

Sportsbet must be celebrating!

Hello,

I would like to bring to your attention that my coupon with the reference number 6506edef4969d000012c93d1 was incorrectly settled. Despite official sources confirming the presence of 2 yellow cards in the match between Lorient and Monaco, it has been persistently overlooked.

Open a support chat and keep reminding in live chat if no response. This was 2 cards as you're right, just share what you dud here with Live Chat agent. This forum is not official customer support Smiley


Hello,

I would like to bring to your attention a recent issue I encountered while seeking assistance from Sportsbet.io customer support team. I had initially reached out to live support regarding my coupon with reference number 6506edef4969d000012c93d1, which had been incorrectly settled. Despite my efforts to provide official sources to support my claim, the live support personnel referred to a website called Betsapi, dismissing my request.

Subsequently, when the error on Betsapi was corrected, the live support team maintained their decision and stated that they would not reconsider their position. It is worth noting that they relied on a non-official statistical website as a reference, rather than the official website. Moreover, after the website they had referenced corrected its error, I was blocked from accessing live support.

I would like to express that, overall, I have had a positive experience with Sportsbet. However, I find this particular approach unsettling. There is no concrete evidence or data to support their decision, yet it appears to be based on the premise of 'my word is final,' which I believe is not in line with a fair and transparent customer service.
https://i.hizliresim.com/e47p4yb.png

Post
Topic
Board Gambling
Re: 🚀-Sportsbet.io-🚀 Official Partner of Newcastle United Football Club
by
johnesl
on 25/09/2023, 00:33:09 UTC
Hello,

I would like to bring to your attention that my coupon with the reference number 6506edef4969d000012c93d1 was incorrectly settled. Despite official sources confirming the presence of 2 yellow cards in the match between Lorient and Monaco, it has been persistently overlooked.

Match: Lorient - Monaco
Bet: Over 1.5 cards
Official Source: https://www.ligue1.com/match?matchId=71675

In the dying moments of the game, Golovin received a card, which marked his third yellow card, rendering him suspended. Had he not received a card in the Lorient match, he would not have been suspended.

Evidence: https://www.ligue1.fr/Articles/Actu/2023/09/20/discipline-toutes-les-decisions?egn-publisher=Facebook&egn-name=Facebook-Source"

Please review this matter promptly and rectify the error. Your swift attention to this issue is greatly appreciated.

Best regards.

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Topic
Board Gambling
Re: 🚀-Sportsbet.io-🚀 - Southampton FC Main Sponsor 🚀🚀
by
johnesl
on 22/03/2022, 09:52:44 UTC
"Scheduled Maintenance
Dear customers, we are currently conducting scheduled maintenance that might affect your experience using our site. We are sorry for any inconvenience in advance and thank you for your understanding."

Can you enlighten us members?