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Quote from: TwinWinNerD on January 10, 2018, 07:41:37 PM

Quote from: mrspilea on January 10, 2018, 07:23:02 PM

Absolutely nowhere you have on your website that you do not accept customers from Romania!
And I said nothing about a Romanian Phone number.

I live in Vienna (Yes Austria!) since 2009!
I have a Bank Account from Austria (Erste Bank)
and a telephone number from T-Mobile Austria.

Would you kindly explain to me, why you would exclude
clients with a Romanian Passport - which is, by the way, Full Member of the European Union
since 10 years!

Every other company does verify me
The Austrian bank has no issue
Nobody has an issue but for some reason Bitpanda has.

So what is the logical reason to not accept clients with a Romanian Passport?
And kindly don't respond that Romanian passports would not have enough security features
as my passport has even biometric elements and is next to Germany the most modern passport in Europe!

So, what is your reason for not verify clients with Romanian passports?
Because you don't care about having clients
or just racism?

We have a few countries of the EU not available, Romania is one of them. If we decide to support that country, we will likely add the local currency and some payment options.

Regards

How is "the local currency" relevant if this person is using an Austrian (euros) bank account? S/he has made a charge of racism against bitpanda. This is very serious and I would be grateful if you would address it. Thank you.

paul