It's my second order, and I'm having the same problem with 'failed verification' again. First time Rachel fixed it the next day, but it seems nobody replies to emails to Bitinstant support on weekend. I sent my email to support on Friday, but no reply so far. Could you, please, look into it? Thanks.
Order ID 3c361b2c-4531-4087-b043-a428c2b5fead
Quote ID 4f03ba81-d51b-4616-af61-908d27dafd56
Event ID da474385-212f-4d5c-8732-64d0858b2590