The case was that I was not able to register my new phone number, I also had lost 2fa. OP was able to help me register new 2fa through email. You are right, this may not be a breach of their terms and conditions, but normally many sites are very rigid about everything, just to prevent you from withdrawing money. I posted this just because I'm grateful to OP, because even BK8 customer service did not do much about the case...

Hello Guys!

I wrote here on this thread some times ago about a very complicated issue I had with BK8, regarding loss of my registered number and 2FA. I was not able to withdraw my money as a result. I took some guys advice here on forum to contact BK8 OP and he was really helpful. The guy was able to help me. BK8 even bypassed one of their rules and I was able to withdraw my money.
You all know well that the Sportsbooks and Casinos are happy to prevent you reaching your money citing their rules. I'm happy to tell you that this was not the case with BK8.

Thank you OP

Yes Sir, on my account 2FA is obligatory now.

You can withdraw with crypto if you have set up your address, It doesn't need an active phone number IIRC.
But perhaps different region has different policies.
[/quote]


Hello
Yes I have a crypto address registered. But now Bk8 is asking for google authenticator to verify each withdraw. I have deleted this authenticator number because untill now it was useless. To register a new one, you have to use the phone number again (no way to use the registered email) and that created the problem. BK8 asked me for ID which was approved. So they knew exactly where I was from and they have no problem to accept players from around the world. But simultaneously BK8 is asking an Asian number and a screenshot  that proves that the number is on my name, which obviously right now it can't be done. I do not understand this policy of accepting players not from Asia but also being very rigid on the phone number issue. Otherwise my experience at BK8 have been great; they paid each time in less than 10 minutes and they have great selection of sports without being limited.

Having a problem here

I have been playing for a while on BK8. Depositing many times and also some withdrawals. I registered when I was abroad and I had access to a phone number to verify my account. I have no more access to that number and I asked online to change it, but BK8 is telling me that my new number is not from a country supported and so I can't withdraw my money. Meanwhile they are advertising here for European customers and I am from Europe. When verifying my identity I sent them my European ID and they had no problem with that.
I told them on telegram that I'm not interested on playing anymore. I just want a way to withdraw my money, which are exactly 340 usd. The support guy was like talking to a machine. No way he told. You have to go to Asia, take a new number, prove that your name is on it and then you can withdraw. Really frustrating experience.